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qspec
qspec
New Member
May 6, 2015
Question

forticlient constant notification in windows

  • May 6, 2015
  • 5 replies
  • 22944 views

I recently set up the end point security and registered the forticlients to our fortigate.  Now that I have that set up, users are constantly being harassed (every minute to be exact) with a message that says"configuration update was received from FortiGate".   I can turn off the windows notifications for the forticlient, but that doesn't seem like the best fix for this.  Is there a setting that I can change in the client or fortigate that affects this popup?

    5 replies

    Christopher_McMullan
    Staff
    Christopher_McMullan
    Staff
    May 6, 2015

    As a matter of fact, there should be...

    <forticlient_configuration> <endpoint_control>

    ... <show_bubble_notifications>0</show_bubble_notifications>

    ... </endpoint_control> </forticlient_configuration>

    qspec
    qspecAuthor
    New Member
    May 6, 2015

    Christopher McMullan_FTNT wrote:

    As a matter of fact, there should be...

    <forticlient_configuration> <endpoint_control>

    ... <show_bubble_notifications>0</show_bubble_notifications>

    ... </endpoint_control> </forticlient_configuration>

    while that sounds simple enough, I am not sure where the starting point is.  Where do you find "forticlient configuration"?  I can't find that in the forticlient software or in the fortigate settings.  I can find "endpoint protection" in the fortigate and it has a subcategory of "forticlient profiles" but I could not find options for forticlient config or show bubbles under it.

    Chris_Lin_FTNT
    Staff
    Chris_Lin_FTNT
    Staff
    May 6, 2015

    What is your FortiOS version?

     

    There was a bug in FortiOS. If your FortiOS is pre 5.2.1, you may have to reboot your FortiGate to get this reset.

    Chris_Lin_FTNT
    Staff
    Chris_Lin_FTNT
    Staff
    May 6, 2015

    Christophe was talking about if you enable advanced config in FortiGate endpoint profile (only from CLI), you will be able to paste an XML config. The XML config can be obtained from FortiClient \ setting \ backup.

    KM_FTNT
    Staff
    KM_FTNT
    Staff
    May 6, 2015

     

    FortiGate should not be sending a configuration update to the clients every minute.  There seem to be some issue here, either a bug or misconfiguration.

     

    FortiClient should only get notification if configuration of FortiClient profile or UTM profiles specified in FortiClient profile was changed.

     

     

     

    terry_jjr
    terry_jjr
    New Member
    May 7, 2015

    I tested this in my config

    <show_bubble_notifications>0</show_bubble_notifications>

    The bubble appears when connecting and disconnecting the VPN and no other popups.

    Seems ok, I'll stick with it for a while...

     

    For information on editing the XML, watch the second half of this video:

    http://video.fortinet.com/video/118/how-to-setup-always-up-auto-connect-vpn-with-forticlient-5-2

     

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