forticlient cloud free trial linked to a 200f fortigate after asset transfer

Forum|Forum|29 days ago
August 10, 2026
2 replies
71 views

So i m doing a demo for a project i m doing for a client and i activated the free trial doe 200f series fortigate that work as HAtransfered the assets into another forticlould account but the ems free trial is still on the older accountCan anyome help me with this please an is the free trial can be activated just once even if i move the fortigateCan i remove the trial from the old account and activate on the new oneAny help is apperciated because i m stuck now and been ike this for 2 days

FortiClient EMS

AEK

SuperUser

It “should” be possible by sending a mail to cs@fortinet.com.

Put the original owner’s mail (old master account) in Cc so he validates the transfer. His validation is required for the transfer.

AEK

M

Martin265

New Member

Asset transfers don't usually move the FortiClient EMS trial license. You'll likely need to contact Fortinet Support to have the trial reassigned or confirm whether it can only be activated once.

Sign up

Login with SSO

Login to the community

Login with SSO