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gopro
New Member
August 18, 2016
Solved

FortiClient breaks on MacOS Sierra !

  • August 18, 2016
  • 1 reply
  • 37944 views

In the latest MacOS Seirra beta 5- FortiClient breaks!

I'm running version 5.2.3.370.

 

The screen shows empty content, no buttons or text.

 

Any ideas?

 

Best answer by Jpokki

If the install button doesn't work, this is what worked for me.

 

-Leave the unpacking/installation process and dialog active, even if the button doesnt work: do not close it or unmount the image.

-Open Finder, then use the Go to folder promt to go /private/var/

-Search for "fctupdate"

-When it is found, open the folder and run the forticlient.dmg from there.

 

I managed to install the FortiClient this way, but sadly it didn't allow me to connect properly anymore, resulting a -104 error. But that is another issue. We just changed to macOS VPN connection after some hours of frustration...

1 reply

Mattbaldwin
New Member
September 13, 2016

5.2.6.385 installs and works fine for me in MacOS Sierra GM build.

ghesse
New Member
September 21, 2016

Unsuccessful running 5.4.1 on Sierra. Where would I find the version you have which works? I tried downloading 5.4.1 from the Fortinet website. I get as far as the modal with the Install button, but nothing happens when I click Install.

 

Jpokki
JpokkiAnswer
New Member
September 21, 2016

If the install button doesn't work, this is what worked for me.

 

-Leave the unpacking/installation process and dialog active, even if the button doesnt work: do not close it or unmount the image.

-Open Finder, then use the Go to folder promt to go /private/var/

-Search for "fctupdate"

-When it is found, open the folder and run the forticlient.dmg from there.

 

I managed to install the FortiClient this way, but sadly it didn't allow me to connect properly anymore, resulting a -104 error. But that is another issue. We just changed to macOS VPN connection after some hours of frustration...