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sjoerd93
Visitor III
June 3, 2022
Question

Forticlient Blank Screen on Fedora Linux

  • June 3, 2022
  • 12 replies
  • 13780 views

Hey,

I am obligated to use Forticlient VPN for my workplace. Unfortunately, whenever I try to open the Forticlient GUI, I get a completely blank screen. The navigation menu on the top loads fine, I can press file which gives me an option to quit the application (and nothing else), and I can press Help which gives me two links to documentation that don't help me in this situation. The program itself doesn't load however.

Does anyone have an idea how to solve this issue? I just tried to install the rpm-package from the VPN-only client. I guess it may be specifically designed for CentOS only? If so, is there any way to get it working on Fedora?

 

My terminal output doesn't give me a lot:
[sjoerd@lennart ~]$ forticlient
Fontconfig warning: "/usr/share/fontconfig/conf.avail/05-reset-dirs-sample.conf", line 6: unknown element "reset-dirs"
Platform detected: fedora
[ '/usr/lib/opt/forticlient/gui/FortiClient-linux-x64/FortiClient' ]
did-finish-load
window-all-closed

I'm running Fedora Silverblue with the latest base image from the 3th of June 2022 if that helps anyone.

Kind regards,
Sjoerd

12 replies

sw2090
SuperUser
SuperUser
November 5, 2024

if 2FA is a Fortitoken you can simply append it to your password on logon. So client doesn't mandatory need to support that.

Truster
Visitor III
June 28, 2025

I know this is an old issue, but I came across it. This is because, after installing the client with rpm-ostree, it will be installed in /var/opt/fortigate (as /opt is linked to /var/opt/). When you launch the client, it creates extraneous files in /usr/lib/fortigate. As the filesystem is immutable (read-only), it fails and the window stays blank.

 

TL;DR: The client developers messed up; it will only run on 'legacy' Linuxes like Fedora Workstation, but not on atomic Desktops.