Forticlient and Citrix Receiver
I am having performance problems with Citrix receiver when running forticlient real-time AV protection. The symptoms I see are mouse & Keyboard become very slow to respond in the citrix session. When trying to type, there will be a lag in the keystrokes showing up that could be ip to 1 second. Mouse performance is similarly lagging. If I disable the real-time protection, keyboard and mouse response become normal and responsive again. I am currently running Forticlient version 5.4.0 but have seen this as far back as 5.2.3. I am running citrix receiver version 4.3 but have seen the issue with several other versions as well.
One thing I have tried that has worked in the past was to make a folder exclusion for the location that the citrix receiver is installed. That is no longer working.
I have also tried deleting the cache.dat file in C:\Program Files (x86)\Fortinet\FortiClient. That seems to work for a period of time, but the problem always returns after a period of time.
Any insight or suggestions would be greatly appreciated.