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arunmc
arunmc
New Member
June 18, 2019
Question

Forticlient 6.2 loads blank in MAC OSx

  • June 18, 2019
  • 1 reply
  • 5548 views

Hi,

 

When I install Forticlient in macOS Mojave and open the agent, it loads blank app.

 

Not able to shutdown the client: displays "Failed to shutdown Forticlient- Some services are not able to be shutdown".

 

Tried uninstalling and re-installing multiple times with no help. Was able to install and load on another macOS running same version. Unable to find the actual cause, even tried to create a new users withing mac and no result (a fresh install).

 

Please help me resolving this issue.

    1 reply

    arunmc
    arunmcAuthor
    New Member
    June 18, 2019

    Additional information:

    ~/Library/Application Support/Fortinet/FortiClient/Logs/fortiagent.log

    20190618 17:38:06.779 [fctgui:WARN] FCTServiceCtl:46 Failed to connect to service controller 20190618 17:38:07.021 [FctMiscAgent:WARN] FCTServiceCtl:46 Failed to connect to service controller 20190618 17:38:07.022 [FctMiscAgent:INFO] AppDelegate:451 FctMiscAgent started up 20190618 17:39:07.000 [FctMiscAgent:EROR] ScheduledTaskManager:68 Failed to get wirtable fd of scheduled tasks plist

     

     

    ~/Library/Application Support/Fortinet/FortiClient/Logs/fazlogupload.log

    20190618 17:38:06.778 [ServerCTL:DEBG] main:108 failed to connect to service controller 20190618 17:38:06.822 [FAZ:EROR] main:871 There is an upload instance running

    weixiang
    weixiang
    New Member
    March 31, 2021

    Hi, I have met the same problem, Could you have solved it ?

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