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ilbolzan
ilbolzan
New Member
September 30, 2019
Question

Forticlient 6.0.8.0140 does not opens UI on Ubuntu 19.04

  • September 30, 2019
  • 2 replies
  • 4356 views

When i tried to open it, it only shows a tray icon, but if i click that tray icon and then choose "open forticlient"it does nothing.

 

Is there some kind of log that i can enable without having to use the UI?

    2 replies

    Emhel
    Emhel
    New Member
    October 9, 2019

    Hello,

    I encounter the same problem on Ubuntu 19.04 with FortiClient installed via you repository (https://forticlient.com/repoinfo)

    Here is the error message (with dmesg command)

    [22076.120531] FortiClient[3218]: segfault at a4fa30 ip 0000000000a4fa30 sp 00007ffc13af80d8 error 15 in FortiClient[200000+1602000] [22076.120541] Code: da 9d ef 9d e6 9d f2 9d f8 9d 0c 9e fa 9d 1b 9e 64 76 58 76 67 76 02 76 46 76 47 76 49 76 1e 76 3b 76 6d 76 6e 76 69 76 72 76 <c7> 7a b6 7a 60 89 33 89 5d 89 47 89 38 89 64 89 b8 76 2e 80 2c 80

    Repository has not v6.2, and I can't find v6.2 .deb in your website.

     

    woclandiner
    woclandiner
    New Member
    March 19, 2020

    Hi, I have the same issue.

    Following the dmesg message to me:

     

    [ 1811.534193] FortiClient[7280]: segfault at a4fa30 ip 0000000000a4fa30 sp 00007ffe02f7ecf8 error 15 in FortiClient[200000+1602000] [ 1811.534199] Code: da 9d ef 9d e6 9d f2 9d f8 9d 0c 9e fa 9d 1b 9e 64 76 58 76 67 76 02 76 46 76 47 76 49 76 1e 76 3b 76 6d 76 6e 76 69 76 72 76 <c7> 7a b6 7a 60 89 33 89 5d 89 47 89 38 89 64 89 b8 76 2e 80 2c 80

     

    Here you have my Ubuntu version from lsb_release -a:

     

    Distributor ID: Ubuntu Description: Ubuntu 19.04 Release: 19.04 Codename: disco

     

    Do you have any information about this issue?

    We are waiting for your answer.

     

    Thank you.

    sramiro
    sramiro
    New Member
    March 22, 2020

    Hi!

    I have the same problem with Ubuntu 19.10.

    Is there any solution?

    Thanks

     

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