Forticlient 5.4 for Mac OSX Installation problems

Hello,

I have Mac OSX 10.11.6, fully updated.

I download the "Get Forticlient 5.4 for Mac OSX" file, "FortiClientOnlineInstaller.dmg and open it to setup the forticlient.

It attempts to download the forticlient and I get the error "Failed to connect to the update server".

Has anyone hit this before? Is this a known issue? Is there a fix?

-Stephen

New Member

If you have an active subscription I would download it from the support portal as the failed to connect error seems to be returnng every time.

New Member

That helped though I'm concerned that user's downloading future version may run into trouble.

I was at least able to verify the installation instructions I have. :)

-Stephen

Visitor III

Why isn't the problem being fixed by Fortinet?

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