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Paolo_Sellari
Paolo_Sellari
New Member
March 17, 2016
Question

FortiClient 5.4.0.0780: Error unpacking image file.

  • March 17, 2016
  • 1 reply
  • 19653 views

Hi,

 

would anybody be so kind as to help me with this issue? I cannot install FortiCilent on a Windows 8.1 Pro 64bit system; the installer stops with the following message "Error unpacking image file.".

 

Please find attached the FCInstall.log.

 

Any help would be very appreciated.

 

Thanks

 

    1 reply

    kolawale_FTNT
    Staff
    kolawale_FTNT
    Staff
    March 18, 2016

    Try re-installing with the full FortiClient installation package, available from Fortinet Support site (see the post: https://forum.fortinet.com/FindPost/121145).

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