Forticare license for a new FortiAP 231g

Hello rouzbeha, 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible. 

Hello,

We are still looking for an answer to your question.

We will come back to you ASAP.

Hello again rouzbeha,

I found this solution. Can you tell us if it helps, please?

For a new FortiAP-231G, you can choose from different FortiCare support levels based on your needs. However, the context provided does not specify whether you must purchase a FortiCare Premium or Elite license for the first year before switching to an Essential license.

Typically, FortiCare Essential is the base-level service and is targeted toward devices that require limited support. It is possible that your Fortinet representative is suggesting FortiCare Premium for the first year to ensure you have comprehensive support during the initial deployment and setup phase.

To get a definitive answer, I recommend checking directly with Fortinet's official support or consulting the Fortinet Support Portal for the most accurate and up-to-date information regarding licensing requirements for your specific situation.