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jshields
New Member
April 9, 2020
Solved

FortiAuthenticator Trial + FortiToken Mobile Trial Possible?

I'm attempting to try out FortiAuthenticator + FortiToken Mobile at the same time.  I have a trial VM of FA running, but when I attempt to execute the "Get FortiToken Mobile free trial tokens", i get an error message: "FortiAuthenticator VM license not found"...

 

Has anyone else had any luck? I don't want to have to buy FA in order to test our an end-to-end solution...

 

Thanks!!!

 

**UPDATE**: If you come across this, for FAZ 6.x, you'll need to have an evaluation license of FAZ installed on the device in order for the trial tokens to be generated/available.

    xsilver_FTNT
    Staff
    April 17, 2020

    Yes, eval or any license is supposed to do the trick.

    In more details : 

    It appeared that FAC needs to have any, even Eval, license to be able to contact licensing servers to be able to obtain license for 2 demo tokens. It seems to be result of internal product security improvements.

    7 replies

    xsilver_FTNT
    Staff
    Staff
    April 16, 2020

    Hi,

    thanks for pointing this out. Not sure if it's intended design change, checking, but it looks like 5.5.0 does contain demo tokens straight away, 6.0.3 does not but you are able to get two, and 6.1.0 throws that same error in my lab.

    jshields
    jshieldsAuthor
    New Member
    April 16, 2020

    I appreciate you checking on those scenarios!

     

    Checking now to see if a formal evaluation license will solve it...

    jshields
    jshieldsAuthor
    New Member
    April 16, 2020

    Sure enough, installing a formal evaluation license did the trick!

    keenhon
    New Member
    March 17, 2023

    I am having the same problem now with v6.2.1. How do you get the Evaluation License for FortiAuth?

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