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Jalal-ali99
Jalal-ali99
New Member
February 14, 2026
Question

Fortiauthenticator Radius Accounting - User IP missing

  • February 14, 2026
  • 3 replies
  • 157 views

Hi everyone

Im using FAC as radius server for dot1x network access and with Unifi Access points as authenticator.
the issue I'm having is that radius accounting messages I receive don't contain Supplicant IP address and all radius accounting messages are followed by this message : 


FortiAuthenticator rad_accounting [13775] [WARN]: [RX] Packet decode had attributes which it couldnt handle and skipped in packet from *.*.*.*:35947

 

Any guidance would be greatly appreciated 

 

3 replies

Stephen_G
Moderator
Stephen_G
Moderator
February 17, 2026

Hello Jalal-ali99,

 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible. 

 

If anybody else has any info or advice, please feel free to contribute!

Regards,
Stephen_G - Fortinet Community Team
Stephen_G
Moderator
Stephen_G
Moderator
February 19, 2026

Hello,

 

We are still looking for an answer to your question.

 

We will come back to you ASAP. If anyone else has any ideas in the meantime, please feel free to contribute!

Stephen_G - Fortinet Community Team
AEK
SuperUser
AEK
SuperUser
February 23, 2026

Hi Jalal

If I'm not wrong this should be sent by the AP or WLC in the accounting message. Check if it is configurable there.

AEK
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