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Bistrol
Bistrol
New Member
October 29, 2025
Solved

Fortiauthenticator and M365 authentification : blank page on Android

  • October 29, 2025
  • 1 reply
  • 404 views

Hi,

 

Users connect to M365 services using a redirection authentication to the FAC (version 6.6.2).

The config is working fine on Microsoft and iOS but not on Android devices.

For example, if i add an account to the teams application on the phone, i insert the username and after that i receive got a blank page and not the fac page.

 

All suggesition will be appreciated :)

 

Regards,

Simon

 

 

Best answer by AEK

Hi Bistrol

Is it SAML? Probably certificate issue.

Do you see any logs in FAC auth logs when android tries to connect?

1 reply

AEK
SuperUser
AEKAnswer
SuperUser
October 29, 2025

Hi Bistrol

Is it SAML? Probably certificate issue.

Do you see any logs in FAC auth logs when android tries to connect?

AEK
Bistrol
BistrolAuthor
New Member
October 29, 2025

Hi AEK,

Thanks for your answer.

Yes, it's SAML.

I don't see any logs in the FAC.
The fac web page is ok on a chrome browser on the android device.
But i'll check the certificate CA.

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