Fortiauthenticator and FTM push issue

Hello Laurent,

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Thanks,

1, Do you have push enabled in the Agent app as shown here? https://docs.fortinet.com/document/fortiauthenticator/6.5.0/fortiauthenticator-agent-for-microsoft-windows-5-1-install-guide/19573/optional-configuration-settings (first screenshot, "Allow Push Authentication")

2, Does the mobile app receive the notification when a user attempts to get a push notification?

Hello,

Thanks for your email, yes both have been applied correctly. I found the problem in a short video that talks about an earlier version. The FAC push port must of course be different from the Firewall port and a VIP is required. Now everything works perfectly but I'll check if it's not a security problem.

Regards

Hi Markus,

Excellent, I'll read the document carefully. 

Best regards

Laurent