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jallen64
New Member
March 10, 2016
Question

FortiAPs, FortiCloud and iOS Devices

  • March 10, 2016
  • 1 reply
  • 4863 views

I have 4 FortiAPs connected to the Forticloud running on my network and for Windows users, I have no issues but with iOS devices they keep dropping off on iPhones, I can be a couple of feet away and it'll lose connection and go to LTE.  Any thoughts?  I'm running FortiAP 221C and firmware FP221C-v5.4-build0327.

1 reply

lord_amarant
New Member
March 14, 2016

have you looked at this guide?

http://support.apple.com/kb/TS1398

 

also you can play with the "auth-timeout setting" under config user setting

jallen64
jallen64Author
New Member
March 14, 2016

Yes, I've already tried all of the steps under that Apple KB.  I'll work with the "auth-timeout setting" and see if that works.  Thanks for the reply!