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guchinife
New Member
February 27, 2024
Solved

FortiAP Offline

  • February 27, 2024
  • 4 replies
  • 3987 views

Hello
I have a FortiNet and I would like to connect a FortiAP
I have connected the FortiAP to a switch (management vlan) which is connected to the FortiGate.
The thing is that from the Fortinet "Managed FortiAps" appears in (Offline). However, the FortiAP responds to ping on the network.
Is it necessary to connect the FortiAP directly to the FortiNet for it to detect it?
If not, why does it appear Offline?

Best answer by AnthonyH

Hello guchinife,

 

From what I under the topology is: FortiAP --> FortiSwitch --> FortiGate

 

You'll need to make sure Security Fabric Connection is enabled on the Management VLAN interface on the FortiGate.

 

On the FortiGate we can enable Security Fabric Connection on the VLAN interface (Network -> Interface -> Expand Fortilink -> Select the Management VLAN -> Under Administrative Access enable Security Fabric Connection).


https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Managed-FortiAP-showing-as-Offline-Down/ta-p/223543

4 replies

Anthony_E
Staff
Staff
February 27, 2024

Hello, guchinif,

 

When you are mentioning a Fortinet, do you mean a FortiGate? I will help us to answer.

 

Regards,

Best Regards
guchinife
guchinifeAuthor
New Member
February 27, 2024

Sorry

Yes. FortiGate

 

 

Anthony_E
Staff
Staff
February 27, 2024

No problem at all :)! It will be helpful to provide you the best answer.

We will come back to you ASAP.

Best Regards
AnthonyH
Staff
AnthonyHAnswer
Staff
February 27, 2024

Hello guchinife,

 

From what I under the topology is: FortiAP --> FortiSwitch --> FortiGate

 

You'll need to make sure Security Fabric Connection is enabled on the Management VLAN interface on the FortiGate.

 

On the FortiGate we can enable Security Fabric Connection on the VLAN interface (Network -> Interface -> Expand Fortilink -> Select the Management VLAN -> Under Administrative Access enable Security Fabric Connection).


https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Managed-FortiAP-showing-as-Offline-Down/ta-p/223543

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