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osamaoj
osamaoj
New Member
March 10, 2024
Question

FortiAP Issue

  • March 10, 2024
  • 1 reply
  • 3608 views

Dear All,

 

We have FG 2601F and AP 221E v7.0.0 build0078, we have many complains about devices can't join the SSID. As well in many cases you can see the devices are connected but there is no traffic at all.

Workaround is to remove the SSID and readded it again but this not a perfect solution as we have around 900 AP.

 

Regards,

 

Osama

1 reply

AEK
SuperUser
AEK
SuperUser
March 10, 2024

Hi Osama

What was the last actions before the issue started?

Was it after a firmware upgrade?

Was it after a config change?

Which FortiOS version do you have?

Does is occur again on the same SSID once you apply your workaround?

AEK
    osamaoj
    osamaojAuthor
    New Member
    March 10, 2024

    What was the last actions before the issue started? No action, we tried multiple versions and it always the same, it will work for 1 week or so then stopped.

    Was it after a firmware upgrade? no

    Was it after a config change? no

    Which FortiOS version do you have? v7.0.0 build0078

    Does is occur again on the same SSID once you apply your workaround? yes after 1 week or so.

     

    Regards,

     

    Osama

    AEK
    SuperUser
    AEK
    SuperUser
    March 10, 2024

    FortiOS 7.0.0 is the very first release of 7.0 and many WiFi related bugs have been fixed since then. It is highly recommended to update to 7.0.14 to fix these bugs and other critical vulnerabilities.

    Also you should do the same with you FortiAPs.

    AEK
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