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ArtSyk
Explorer
November 15, 2022
Solved

FortiAP disconnected after FortiGate upgrade

  • November 15, 2022
  • 1 reply
  • 3272 views

Hello!

 

We are facing a problem with disconnected FortiAP.

After FortiGate upgrade to version v 7.2.2 b.1255 our FortiAP seems like it's disconnected. 

 

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ArtSyk_3-1668514911313.png

 

On Edit Managed AP panel there is information that this AP is connected via Ethernet and it has IP address assigned - this AP is resolvable via this address and we can login into it.

ArtSyk_4-1668515070654.png

Clients can connect to networks availble on this AP but we still see this AP as disconnected.

 

What can we do to see this AP as Online without resetting it to fabric state?

 

 

 

Best answer by ArtSyk

The solution was adding MAC address to FG via CLI.

1 reply

ArtSyk
ArtSykAuthorAnswer
Explorer
November 15, 2022

The solution was adding MAC address to FG via CLI.

zebarreto
Staff
Staff
December 16, 2022

Hello, do u have the command to add that via FG CLI ?

Tks

ArtSyk
ArtSykAuthor
Explorer
December 19, 2022

Yes, I do.