FortiAP 5 GHz Band Channel show 0

Forum|Forum|8 years ago
May 21, 2018
2 replies
10421 views

Hi All,

We were trying to upgrade our FortiAP from v5.0.10 to v5.0.11 on FAP 220B. After a success upgrade, we found the radio 1 (5 GHz Band) show 0. Then, we try to downgrade back to v5.0.10, the 5G channel can be shown correctly.

Then, we try to upgrade to 5.2.7 to see whether the "channel 0" problem can be fixed or not but it's also show "channel 0"

Did anyone has this experience?

We are using fortigate 80C (fortiOS 5.0.14) as wireless controller.

Cheers,

Halu

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5.0

haluwongAuthor

New Member

Today i tried on another unit, Fortigate 200B with fortiOS 5.2.13 and upgrade one of our AP to 5.2.7

The radio 1 (5G) 's channel show 0 too. and SSID on that interface didn't show too.

wanglei_FTNT

Staff

This could happen if you are trying to set a channel which AP doesn't support. You can check whether there is any configuration difference. Also, you can use commands

diagnose wireless-controller wlac -c wtp <serial number of problematic AP>

diagnose wireless-controller wlac -c ws <IP of that AP>