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plsikk
Explorer
October 16, 2025
Question

FortiAP-4xx FR and G series are not discovered by Fortigate 200E/300E

  • October 16, 2025
  • 2 replies
  • 445 views

Hi

 

I have a weird behavior and can't find the reason.

I have FGT 300E and FAPs 432FR and even if AP got IP address and all wireless controller settings are ok, FortiGate not showing FAP in GUI. If I add it manually then after few sec is online

The same with 432G on 200E. ( FAP os 7.6.2)

On both devices FortiOS is 7.2.10.

 

I made sniffer and I see 

59.674415 199_MGMT -- 10.24.64.29.15246 -> 10.24.64.1.5246: udp 375
61.565662 199_MGMT -- 10.24.64.29.15246 -> 10.24.64.1.5246: udp 375
62.195526 199_MGMT -- 10.24.64.29.15246 -> 10.24.64.1.5246: udp 375
72.230574 199_MGMT -- 10.24.64.29.15246 -> 224.0.1.140.5246: udp 375
75.612002 199_MGMT -- 10.24.64.29.15246 -> 224.0.1.140.5246: udp 375
78.233103 199_MGMT -- 10.24.64.29.15246 -> 224.0.1.140.5246: udp 375
80.253982 199_MGMT -- 10.24.64.29.15246 -> 255.255.255.255.5246: udp 375
83.655548 199_MGMT -- 10.24.64.29.15246 -> 255.255.255.255.5246: udp 375
86.236722 199_MGMT -- 10.24.64.29.15246 -> 255.255.255.255.5246: udp 375
89.808282 199_MGMT -- 10.24.64.29.15246 -> 255.255.255.255.5246: udp 375
92.239250 199_MGMT -- 10.24.64.29.15246 -> 255.255.255.255.5246: udp 375
95.650793 199_MGMT -- 10.24.64.29.15246 -> 255.255.255.255.5246: udp 375

 

So FAP is sending capwap packages 

 

but on third Fortigate I have conencted 431F, 432FR and 234G without any issue. 

Now I'm lost . Any idea about reason and how to troubleshoot ?

 

What is interesting FAP default profile is also created on FortiGate

2 replies

Stephen_G
Moderator
Moderator
October 19, 2025

Hi,

 

Thanks for using our forum! We'll try to get you an answer as soon as we can.

 

If anybody seeing this has any ideas, feel free to contribute!

Stephen_G - Fortinet Community Team
funkylicious
SuperUser
SuperUser
October 19, 2025

hi,

according to the compatibility matrix, FAP's should run 7.2.6 to be compabitle with FortiOS 7.2.10 as per https://docs.fortinet.com/document/fortiap/7.6.0/fortiap-and-fortios-compatibility-matrix/261175/fortiap 

maybe try a downgrade ?

on the 3rd FGT what FortiOS version do you run ?

"jack of all trades, master of none"
plsikk
plsikkAuthor
Explorer
October 20, 2025

third one is also 200E with 7.2.10. ok, will try downgrade but there is no sense to downgrade and upgrade later to latest one .