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shogechi
shogechi
New Member
October 31, 2022
Question

Fortiap 221c UI failing to login

  • October 31, 2022
  • 1 reply
  • 3639 views

Hi,

I have a FortiAP 221C-E that is failing to login on to the UI. The login page comes up but providing the  correct username and password, it reloads the login page.

 

The solution to use different browser has not resolved the issue.

 

output of cfg -s

 

FP221C3X16060795 login: admin


BusyBox v1.15.0 (2016-07-05 15:44:15 PDT) built-in shell (ash)
Enter 'help' for a list of built-in commands.

FP221C3X16060795 # cfg -s
BAUD_RATE:=9600
ADMIN_TIMEOUT:=5
ADDR_MODE:=DHCP
AP_IPADDR:=192.168.1.2
AP_NETMASK:=255.255.255.0
IPGW:=192.168.1.1
AP_MODE:=0
DNS_SERVER:=208.91.112.53
STP_MODE:=0
AP_MGMT_VLAN_ID:=0
ALLOW_TELNET:=2
ALLOW_HTTP:=2
DDNS_ENABLE:=0
AC_DISCOVERY_TYPE:=0
AC_IPADDR_1:=192.168.1.1
AC_IPADDR_2:=
AC_IPADDR_3:=
AC_HOSTNAME_1:=_capwap-control._udp.example.com
AC_HOSTNAME_2:=
AC_HOSTNAME_3:=
AC_DISCOVERY_MC_ADDR:=224.0.1.140
AC_DISCOVERY_DHCP_OPTION_CODE:=138
AC_DISCOVERY_FCLD_APCTRL:=
AC_DISCOVERY_FCLD_ID:=
AC_DISCOVERY_FCLD_PASSWD_ENC:=
AC_CTL_PORT:=5246
AC_DATA_CHAN_SEC:=2
MESH_AP_TYPE:=0
MESH_MAX_HOPS:=4
MESH_SCORE_HOP_WEIGHT:=50
MESH_SCORE_CHAN_WEIGHT:=1
MESH_SCORE_RATE_WEIGHT:=1
MESH_SCORE_BAND_WEIGHT:=100
MESH_SCORE_RSSI_WEIGHT:=100
LED_STATE:=2
FP221C3X16060795 #

 

Thank you for your assistance.

1 reply

manasac
Staff
manasac
Staff
November 1, 2022

Hi @shogechi 

 

Please check the current firmware of FAP and try upgrading if the AP is not running on a latest firmware and check if the GUI is accessible.

shogechi
shogechiAuthor
New Member
November 4, 2022

Hi @manasac 

Its running FortiAP-221C v5.2,build0262,160705 (GA), will try update through the CLI.

Thanks Manasa  

shogechi
shogechiAuthor
New Member
November 5, 2022

Hi,

 

Am sorry, am kind of new to FortiAP. I downloaded images to upload through the CLI since the ui is not coming up. The set of commands i see online do not go hand in hand with ones available on the version.

FP221C3X16060795 # help
FortiAP commands:
-----------------
brctl, cfg, cw_debug, cw_diag, cw_test_led, cw_test_radio
diag_console_debug, diag_debug_crashlog, diag_sniffer
dmesg, factoryreset, fap-get-status, fap-set-hostname
restore, radartool, reboot

Any pointers on where i can get some information on how to upgrade v5.2 to the latest one using the available commands.

 

Many thanks

Shadrack

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