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Ashish-pal
New Member
October 23, 2024
Question

FortiAP 221C stuck in discovery AC and unable to connect to fortigate firewall

  • October 23, 2024
  • 1 reply
  • 2362 views

I have replaced the FortiAP 221c from Fortigate 100F to fortigate 80E. I was connected on 100F but when i connect the same AP to 80E it is showing as discovery AC and stuck in connecting mode. I am able to connect reach the device and able to https also but not able to connect to fortigate 80E at new location. 

Fortiap 221c v4.jpgFortiap 221c v3.jpgFortiap 221c v2.jpgFortiap 221c v1.jpg

1 reply

ebilcari
Staff
Staff
October 23, 2024

It may be a firmware incompatibility issue, you can check in the Compatibility Matrix the firmware versions of FortiAP and FortiOS.

There is also a note that applies for this AP:

*These FortiAP models and versions do not support strong ciphers. To allow connections, input the following commands in the FortiOS CLI:

For FortiOS 7.0.0:

config system global

set ssl-static-key-ciphers enable

set strong-crypto disable

end

For FortiOS 7.0.1+:

config wireless-controller global

set tunnel-mode compatible

end

Emirjon
Ashish-pal
New Member
October 24, 2024

Hi @ebilcari , I tried the same command but there is no improvement on this. still the AP is showing as offline mode only. kindly suggest further

Forti OS 80E - v7.0.15 build0632 (Mature)

Forti AP - 6.0.6Fortiap 221c v5.jpg

ebilcari
Staff
Staff
October 24, 2024

You can try to delete the AP from the FGT, reset it to default and add it again.

Emirjon