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technik
New Member
January 30, 2018
Question

Fortiap 221b failed firmware update

  • January 30, 2018
  • 1 reply
  • 7592 views

I have a fortiap 221b, upgrading from 221B-v5.2-build0234 to FAP_221B-v5-build0245.

 

Device has become non responsive. Used the reset button to no avail

 

Is there any type of recovery mode for these devices?

    1 reply

    technik
    technikAuthor
    New Member
    January 30, 2018

    Ive now managed to connect to it directly from a pc, and update it to FAP_221B-v5-build0262-fortinet

     

    DHCP enabled, the Fortigate 110C finds the device and I can authorise it but it appears offline. other 4 AP's onsite worked fine. 

    technik
    technikAuthor
    New Member
    January 30, 2018

    Resolved the issue, using the physical reset button would not work, but using cli directly to the device allowed me to run a factoryreset. device come alive again. 

     

    Happy days

    Toshi_Esumi
    SuperUser
    SuperUser
    January 30, 2018

    Did you press the reset button and hold it long enough? It takes 5 sec.