FortiAnalyzer report blank for some fortigate

Hi,

i have problem with my FAZ cloud, i have 5 fortigate registered to the same FAZ cloud, the problem is, when i export report, 3 firewall ok and 2 firewall no data, i check on the logs, the two error fortigate have the logs, but when export i get no data.

here is the setting, the same setting works on the others firewall:

the report:

i just choose 1 firewall, but on the report they put all firewall together with no data.

FAZ on the latest firmware now, i have restarted the FAZ and the issue persists.

do you know what i need to do?

thank you in advance!