Skip to main content
JonasV
Explorer
November 25, 2021
Question

FortiAnalyzer -> Monitor -> WiFi : 'No Data'

Hello Community,


When I look at my FortiAnalyzer, Monitor tab and build-in WiFi section I see no data in the widgets.


The FortiGate i've selected is manageing +99 Access points. I'm receiving logs from the FortiGate and for WiFi events as well.

If I'm looking at the same FortiGate from the 'Log View' tab, do i receive all kind of logs.

 

The FortiGate  FortiOS is 6.2.

The FortiAnalyzer  version is 6.4.

 

Is it because of the version difference that I'm lacking the data in FortiView?

1 reply

seshuganesh
Staff
Staff
May 19, 2022

Hi Team,

 

 

Please look into this article, seems like those are not compatible:

https://fortinetweb.s3.amazonaws.com/docs.fortinet.com/v2/attachments/81876198-a54c-11ec-9fd1-fa163e15d75b/fortianalyzer-compatibility-5.6.later.pdf

You may follow this and accordingly you can update.

Also did you tried to turn of the forti analyzer connection and on it again?

Thought Leadership. Security Summit. Thursday, November 12th, PGA National Resort, Palm Beach Gardens, FL.
Thought Leadership. Security Summit. Thursday, October 8th. Disney's Grand Californian Hotel & SPA, Anaheim, CA.
Security Operations Summit: Modernize SecOps. Operate AI-Native.AMER: November 4 | 9:00 AM PST. India and SAARC: November 5 | 10:00 AM IST. EMEA: November 5 | 10:30 AM CET. APAC: November 5 | 11:00 AM SGT