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Maerre
Explorer III
November 7, 2025
Solved

FortiAnalyzer 7.6.4 on Azure: Daily Log Limit Exceeded Despite Active 5GB License

  • November 7, 2025
  • 2 replies
  • 709 views

Hello,
after deploying FortiAnalyzer on Azure (version 7.6.4), I am receiving the following error:

"You have exceeded your daily logs GB/Day licensing limit within the last 7 days"

However, a valid license for 5 GB/day is present and correctly uploaded on the portal (even if it not actually visible).

Below are the screenshots and CLI outputs for reference.
Could this be a bug?
Is there any way to force the license to be re-read or refreshed?
The file license has been downloaded and uploaded on the Faz after installing

 

system.jpgGeneral.jpg
This the output from CLI:

faz-xxxxxxxx # diagnose debug vminfo
VM license is valid.
fds_code: 200
Expires in : 363 days 3 hours 51 minutes

Type: VM-S
Licensed GB/Day: 0
Max devices: 10000
Management IP: 10.10.125.3
Serial Number: FAZVM
VM UUID: 56a1c1xx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

faz-xxxxxxxx # get system status
Platform Type : FAZVM64-AZURE
Platform Full Name : FortiAnalyzer-VM64-AZURE
Version : v7.6.4-build3579 250825 (GA.F)
Serial Number : FAZVM
BIOS version : 04000002
Hostname : faz-xxxxxxxx
Max Number of Admin Domains : 5
Admin Domain Configuration : Disabled
FIPS Mode : Disabled
HA Mode : Standalone
Branch Point : 3579
Release Version Information : GA.F
x86-64 Applications : Yes
Disk Usage : Free 971.35GB, Total 1006.85GB
File System : Ext4
License Status : Valid
Image Signature : Image is GA Certified

Thank you

Regards

Best answer by ede_pfau

It explicitly states "Licensed GB/Day: 0" so your contract has not been registered (see Entitlements: none), and thus it is not included in the license file you imported on the FAZ.

Something went wrong with that.

2 replies

ede_pfau
SuperUser
ede_pfauAnswer
SuperUser
November 7, 2025

It explicitly states "Licensed GB/Day: 0" so your contract has not been registered (see Entitlements: none), and thus it is not included in the license file you imported on the FAZ.

Something went wrong with that.

Maerre
MaerreAuthor
Explorer III
November 10, 2025

Hi,

after registering the contract it worked.

 

thank you 

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