Skip to main content
calb
New Member
April 2, 2019
Question

FortiAnalyzer 400E Help

  • April 2, 2019
  • 2 replies
  • 3670 views

Found a FortiAnalyser in our store room, trying to set up.  Instructions says to plug laptop into a port on back and give self a 192.168.1.* address and connected to the analyser on 192.168.1.99.

I've tried this on all 5 RJ45 sockets on the back of the box.  No connection.

I've ran wireshark while plugged in to each port to see if arping out, no look.

 

I've plugged a keyboard and monitor in, get the post on the screen then that's it, keyboard doesn't work.

 

Not under support, think it was a freebie chucked in at some point .

 

Any help much appreciated.

    2 replies

    ede_pfau
    SuperUser
    SuperUser
    April 2, 2019

    You won't be able to connect via TCP/IP if the firmware has been deleted. But the console port should always work.

    I use HyperTerm for this, and the RJ45-DB9 cable supplied with the FGT/FAZ.

    When powered up, you should see at least some boot messages. From there, you can upload a firmware image. But to get an image from support.fortinet.com, you need a valid support contract.

    So, there is no easy fix.

     

    and...really a 400E? not 400B or 400?

    calb
    calbAuthor
    New Member
    April 2, 2019

    Cheers, tried that, no look, no response on port.

     

    Changed keyboard to look at boot settings but require boot option for F11

     

    cheers

    Thought Leadership Security Summit. Outpace New Threats with AI - enhanced defense. Tuesday, Septmeber 15, 8:30 AM - 2:30 PM PT. The Golf Club at Newcastle, WA.
    Virtual event | September 2026. SASE summit. The age of autonomous trust. Register here!