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jwiest
jwiest
New Member
October 18, 2024
Question

FortiADC rspools on HA02 down after upgrade

  • October 18, 2024
  • 5 replies
  • 1349 views

Has anyone seen the issue when upgrading their HA fortiADCs where the secondary ADCs rspools will show down, even though they show as healthy in different tabs? 

 

The primary rspools show as healthy but the secondary do not. 

 

Is there any documentation out there that addresses this issue?

5 replies

Anthony_E
Staff
Anthony_E
Staff
October 21, 2024

Hello,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

Best Regards
Anthony_E
Staff
Anthony_E
Staff
October 23, 2024

Hello,

 

We are still looking for someone to help you.

We will come back to you ASAP.


Regards

Best Regards
Anthony_E
Staff
Anthony_E
Staff
October 28, 2024

Hello @shafiq23,

 

Do you maybe have an idea?

 

Regards,

Best Regards
shafiq23
Staff & Editor
shafiq23
Staff & Editor
October 29, 2024

Hello @jwiest,

 

In Active-Passive HA, the secondary doesn't initiate health check probes to real servers and respond to virtual server service which is why real server status in Logical Topology is shown down in secondary.

 

There were some changes in the newer firmware that caused Logical Topology shown differently before the upgrade.

Related article discussing about this.

https://community.fortinet.com/t5/FortiADC/Troubleshooting-Tip-Troubleshooting-the-FortiADC-FortiView/ta-p/351821

    Anthony_E
    Staff
    Anthony_E
    Staff
    October 29, 2024

    Thank you so much @shafiq23 

    Best Regards
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