forti view monitor shows no data

Hi,

You are facing an issue where FortiView Monitor is not showing any data, even though the Log View is receiving the data correctly. Here are the possible reasons and troubleshooting steps:
1) Timeframe selection: Check if you have selected the correct timeframe in FortiView Monitor to ensure it includes the desired data.
2) Data collection settings: Verify that the FortiGate device or FortiAnalyzer appliance is configured to collect the necessary data. Ensure the logs you want to monitor are being captured.
3) System resources: Check the system's resource utilization (CPU, memory) to ensure it is not overwhelmed, as this can affect real-time data display.
4) Log storage capacity: Ensure sufficient storage capacity is available to store the logs. If the storage is full or nearly full, it can prevent new data from being displayed. Consider expanding the log storage if needed.
5) Configuration issues: Review the FortiView Monitor configuration settings, including filters and rules, to ensure they are correctly set up.
6) Firmware and software updates: Check for available updates for your FortiGate device or FortiAnalyzer appliance and apply them if necessary to resolve known issues and improve functionality.
7) Support and documentation: If the issue persists, consult Fortinet's support resources, such as their knowledge base, documentation, or community forums, for specific troubleshooting steps tailored to your setup.

Best regards,

Erlin