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Anonymous_User
New Contributor III
August 8, 2006
Question

Forti SSL VPN Freezes machines

  • August 8, 2006
  • 14 replies
  • 15815 views
Hi All, Just bought a FG200A unit. Activated the SSL VPN, and it worked fine for a couple of hours, until they connect again, then the problem arises: All of my remote workers are having the same problem with the SSL VPN, the pc completly freezes when they are connected. Only one solution is there, reset the computer with hard-reset... Anyone have simular issues, and got a solution? Thanks in advance. Regards, Marcel.

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    A
    Anonymous_UserAuthor
    New Contributor III
    October 2, 2006
    I' ve tried using the ActiveX from both MR1 & MR2, both freezes.
    willem
    willem
    New Member
    October 20, 2006
    Worked on it with our distributor and Fortinet support. It' s actually a bug in the FortiSSL adaptor. Both the ActiveX and the Java plugin have the same problem. Whether you encouter it or not depends on the amount of data you try to get through the tunnel. Fortinet engineering is working on it.
    A
    Anonymous_UserAuthor
    New Contributor III
    November 2, 2006
    Worked on it with our distributor and Fortinet support. It' s actually a bug in the FortiSSL adaptor. Both the ActiveX and the Java plugin have the same problem. Whether you encouter it or not depends on the amount of data you try to get through the tunnel. Fortinet engineering is working on it. _____________________________ Willem
    Hmmmm....this sort of makes sense, reason being is because the only time I see the lock up is when I' m accessing a file share and transferring files between my domain controller and the client. Otherwise everything has been working fine.
    A
    Anonymous_UserAuthor
    New Contributor III
    October 24, 2006
    I just upgraded to MR3, and still locks up the machines =(
    A
    Anonymous_UserAuthor
    New Contributor III
    October 24, 2006
    Everytime computer freezes, it creates this Event log: Event Type: Error Event Source: AutoEnrollment Event Category: None Event ID: 15 Date: 10/24/2006 Time: 4:30:49 PM User: N/A Description: Automatic certificate enrollment for local system failed to contact the active directory (0x8007054b). The specified domain either does not exist or could not be contacted. Enrollment will not be performed. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    A
    Anonymous_UserAuthor
    New Contributor III
    October 25, 2006
    Event Type: Error Event Source: AutoEnrollment Event Category: None Event ID: 15 Date: 10/24/2006 Time: 4:30:49 PM User: N/A
    This is a event which tells you that the Domain Controller is not availble for logon. Everytime you logon your machine while not in the network where the DC is located you will get this event indicating that the DC is unavailble. - What u can do to troubleshoot and help the guys&girls at Fortinet is to start dbgview before you connect to the SSL VPN, when it crashes your machine you have a logfile which can be sent to Fortinet support. (dbgview -> http://www.sysinternals.com/utilities/debugview.html) News: - I discovered that after a full windows update the system is not crashing anymore. I will keep testing for a while, cause it seems that the problem is fixing itself after a windows update... Regards, Marcel. -FG200A.
    nvelocity
    nvelocity
    New Member
    November 16, 2006
    Same problem here...anyone have a date on the next release with the supposed bug fix?
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