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lvaibhavt
New Member
October 20, 2022
Question

Forti-manager (v7.2.1) and NSX-T (3.2) integration error

  • October 20, 2022
  • 6 replies
  • 3451 views

Hi Team,

 

I have deployed Forti manager v7.2.1 GA and I am running it as a trial license in my lab. I have added NSX-T (3.2) as a connector from Forti-manager.

 

However, when I hit apply and refresh to pull NSX-T groups it returns the attached error.

lvaibhavt_0-1666245611424.png

 

 

Even if I enable the status toggle on the connector then it returns another error message (snippet attached)

lvaibhavt_1-1666245628252.png

 

 

Any suggestions on what I am missing here?

 

 

 

 

Thanks

Vaibhav

 

6 replies

Stephen_G
Staff & Editor
Staff & Editor
October 24, 2022

Hello Vaibhav,

 

Thank you for getting in touch with us about your NSX groups issue! I'm going to ask for a solution and reply to this thread with an update as soon as possible.

 

Thanks,

Stephen

Stephen_G - Fortinet Community Team
Bagha
New Member
October 24, 2022

Hi Vaibhav,

 

I am running the same problem.

could please let me know if you find the solution

 

Thanks,

Brahim.

heng
Staff
Staff
October 26, 2022

Hi there, 

 

Please refer to the following admin guide and make sure the  Service Profile, Service Chain and Service Rule was configured in the NSX-T side. 

 

https://docs.fortinet.com/document/fortimanager/7.2.0/administration-guide/220682/creating-vmware-nsx-t-connector 

 

At the same time, in FMG you can run debug to see any error being printed, 

 

# diag debug application connector 255

# diag debug enab

lvaibhavt
lvaibhavtAuthor
New Member
October 27, 2022

I tried that you suggested and it returned same error

post enabling diagnostics below error is seen

 

 

 

 

 

forti-mgr #
forti-mgr # Request:
{ "client": "gui json:4729", "id": "340e30e2-1818-4424-9828-3d58642f34da", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "server_type": "nsx"}, "target start": 1, "url": "\/connector\/get\/adgrp"}], "session": 33811}
Chkperm Response:
{ "id": "340e30e2-1818-4424-9828-3d58642f34da", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}], "session": 33811}
__get_adgrp_list : no adgrp info obtained from server NSX-T
Response:
{ "id": "340e30e2-1818-4424-9828-3d58642f34da", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}]}
Request:
{ "client": "gui json:4736", "id": "3b858742-f879-498a-975a-968be6721865", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "if_all_user": 0, "objkey": "NSX-T", "server_type": "nsx", "type": "nsx"}, "target start": 1, "url": "\/connector\/get\/user"}], "session": 33811}
Chkperm Response:
{ "id": "3b858742-f879-498a-975a-968be6721865", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}], "session": 33811}
__get_user_list : no user info obtained from server NSX-T
Response:
{ "id": "3b858742-f879-498a-975a-968be6721865", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}]}
Request:
{ "client": "gui json:4737", "id": "158b3949-0a85-48be-aae7-aff1b3f948bd", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "server_type": "nsx"}, "target start": 1, "url": "\/connector\/get\/adgrp"}], "session": 33811}
Chkperm Response:
{ "id": "158b3949-0a85-48be-aae7-aff1b3f948bd", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}], "session": 33811}
__get_adgrp_list : no adgrp info obtained from server NSX-T
Response:
{ "id": "158b3949-0a85-48be-aae7-aff1b3f948bd", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}]}
Request:
{ "client": "gui json:4738", "id": "a8ee338b-681b-4cfa-a683-415da3f9d164", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "if_all_user": 0, "objkey": "NSX-T", "server_type": "nsx", "type": "nsx"}, "target start": 1, "url": "\/connector\/get\/user"}], "session": 33811}
Chkperm Response:
{ "id": "a8ee338b-681b-4cfa-a683-415da3f9d164", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}], "session": 33811}
__get_user_list : no user info obtained from server NSX-T
Response:
{ "id": "a8ee338b-681b-4cfa-a683-415da3f9d164", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}]}
Request:
{ "client": "gui json:4755", "id": "5911f299-2639-4acd-a8e1-b7a12af08c05", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "server_type": "nsx", "service_type": 0}, "target start": 1, "url": "\/connector\/update"}], "session": 33811}
Chkperm Response:
{ "id": "5911f299-2639-4acd-a8e1-b7a12af08c05", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/update"}], "session": 33811}
Response:
{ "id": "5911f299-2639-4acd-a8e1-b7a12af08c05", "result": [{ "data": { "taskid": 31}, "status": { "code": 0, "message": "OK"}, "url": "\/connector\/update"}]}
server(NSX-T) => get_nsx_groups_by_service: There is no service for this connector
server(NSX-T) => Failed to get NSX groups by service
server(NSX-T) => Server disconnect
reap child 4758 (255)
server(NSX-T) => Server disconnect
Request:
{ "client": "gui json:4795", "id": "cf11058d-b8f0-4f2d-9915-99d80a549b8e", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "if_all_user": 0, "objkey": "NSX-T", "server_type": "nsx", "type": "nsx"}, "target start": 1, "url": "\/connector\/get\/user"}], "session": 33811}
Chkperm Response:
{ "id": "cf11058d-b8f0-4f2d-9915-99d80a549b8e", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}], "session": 33811}
__get_user_list : no user info obtained from server NSX-T
Response:
{ "id": "cf11058d-b8f0-4f2d-9915-99d80a549b8e", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}]}
Request:
{ "client": "gui json:4793", "id": "1d46de3b-787c-4f69-8ff5-448919408c44", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "server_type": "nsx"}, "target start": 1, "url": "\/connector\/get\/adgrp"}], "session": 33811}
Chkperm Response:
{ "id": "1d46de3b-787c-4f69-8ff5-448919408c44", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}], "session": 33811}
__get_adgrp_list : no adgrp info obtained from server NSX-T
Response:
{ "id": "1d46de3b-787c-4f69-8ff5-448919408c44", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}]}
Request:
{ "client": "gui json:4797", "id": "e2525a77-4379-4f04-979b-f5383758b454", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "server_type": "nsx"}, "target start": 1, "url": "\/connector\/get\/adgrp"}], "session": 33811}
Chkperm Response:
{ "id": "e2525a77-4379-4f04-979b-f5383758b454", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}], "session": 33811}
__get_adgrp_list : no adgrp info obtained from server NSX-T
Response:
{ "id": "e2525a77-4379-4f04-979b-f5383758b454", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}]}
Request:
{ "client": "gui json:4799", "id": "b6c92a18-fcb0-44b4-968e-2a1d355694cb", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "if_all_user": 0, "objkey": "NSX-T", "server_type": "nsx", "type": "nsx"}, "target start": 1, "url": "\/connector\/get\/user"}], "session": 33811}
Chkperm Response:
{ "id": "b6c92a18-fcb0-44b4-968e-2a1d355694cb", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}], "session": 33811}
__get_user_list : no user info obtained from server NSX-T
Response:
{ "id": "b6c92a18-fcb0-44b4-968e-2a1d355694cb", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}]}
Request:
{ "client": "gui json:4809", "id": "933f8b70-620b-4ccb-8d38-23b927d68e8d", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "server_type": "nsx"}, "target start": 1, "url": "\/connector\/get\/adgrp"}], "session": 33811}
Chkperm Response:
{ "id": "933f8b70-620b-4ccb-8d38-23b927d68e8d", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}], "session": 33811}
__get_adgrp_list : no adgrp info obtained from server NSX-T
Response:
{ "id": "933f8b70-620b-4ccb-8d38-23b927d68e8d", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}]}
Request:
{ "client": "gui json:4811", "id": "db6528ac-7ca3-424f-bc44-455e57dea516", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "if_all_user": 0, "objkey": "NSX-T", "server_type": "nsx", "type": "nsx"}, "target start": 1, "url": "\/connector\/get\/user"}], "session": 33811}
Chkperm Response:
{ "id": "db6528ac-7ca3-424f-bc44-455e57dea516", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}], "session": 33811}
__get_user_list : no user info obtained from server NSX-T
Response:
{ "id": "db6528ac-7ca3-424f-bc44-455e57dea516", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}]}

lvaibhavt
lvaibhavtAuthor
New Member
November 10, 2022

Any update here .. thanks

Chris_ACP
Explorer
September 25, 2023

Hi,

we are facing the same issue. NSX-T connector is not working since 7.x.x. Even with a fresh FMG install 7.0.x and 7.2.x it is not working.

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