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Forti-manager (v7.2.1) and NSX-T (3.2) integration error

Forum|Forum|3 years ago
October 20, 2022
4 replies
3370 views

Hi Team,

I have deployed Forti manager v7.2.1 GA and I am running it as a trial license in my lab. I have added NSX-T (3.2) as a connector from Forti-manager.

However, when I hit apply and refresh to pull NSX-T groups it returns the attached error.

Even if I enable the status toggle on the connector then it returns another error message (snippet attached)

Any suggestions on what I am missing here?

Thanks

Vaibhav

Stephen_G

Staff & Editor

Hello Vaibhav,

Thank you for getting in touch with us about your NSX groups issue! I'm going to ask for a solution and reply to this thread with an update as soon as possible.

Thanks,

Stephen

Stephen_G - Fortinet Community Team

Bagha

New Member

Hi Vaibhav,

I am running the same problem.

could please let me know if you find the solution

Thanks,

Brahim.

heng

Staff

Hi there,

Please refer to the following admin guide and make sure the Service Profile, Service Chain and Service Rule was configured in the NSX-T side.

https://docs.fortinet.com/document/fortimanager/7.2.0/administration-guide/220682/creating-vmware-nsx-t-connector

At the same time, in FMG you can run debug to see any error being printed,

# diag debug application connector 255

# diag debug enab

lvaibhavtAuthor

New Member

I tried that you suggested and it returned same error

post enabling diagnostics below error is seen

forti-mgr #
forti-mgr # Request:
{ "client": "gui json:4729", "id": "340e30e2-1818-4424-9828-3d58642f34da", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "server_type": "nsx"}, "target start": 1, "url": "\/connector\/get\/adgrp"}], "session": 33811}
Chkperm Response:
{ "id": "340e30e2-1818-4424-9828-3d58642f34da", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}], "session": 33811}
__get_adgrp_list : no adgrp info obtained from server NSX-T
Response:
{ "id": "340e30e2-1818-4424-9828-3d58642f34da", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}]}
Request:
{ "client": "gui json:4736", "id": "3b858742-f879-498a-975a-968be6721865", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "if_all_user": 0, "objkey": "NSX-T", "server_type": "nsx", "type": "nsx"}, "target start": 1, "url": "\/connector\/get\/user"}], "session": 33811}
Chkperm Response:
{ "id": "3b858742-f879-498a-975a-968be6721865", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}], "session": 33811}
__get_user_list : no user info obtained from server NSX-T
Response:
{ "id": "3b858742-f879-498a-975a-968be6721865", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}]}
Request:
{ "client": "gui json:4737", "id": "158b3949-0a85-48be-aae7-aff1b3f948bd", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "server_type": "nsx"}, "target start": 1, "url": "\/connector\/get\/adgrp"}], "session": 33811}
Chkperm Response:
{ "id": "158b3949-0a85-48be-aae7-aff1b3f948bd", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}], "session": 33811}
__get_adgrp_list : no adgrp info obtained from server NSX-T
Response:
{ "id": "158b3949-0a85-48be-aae7-aff1b3f948bd", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}]}
Request:
{ "client": "gui json:4738", "id": "a8ee338b-681b-4cfa-a683-415da3f9d164", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "if_all_user": 0, "objkey": "NSX-T", "server_type": "nsx", "type": "nsx"}, "target start": 1, "url": "\/connector\/get\/user"}], "session": 33811}
Chkperm Response:
{ "id": "a8ee338b-681b-4cfa-a683-415da3f9d164", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}], "session": 33811}
__get_user_list : no user info obtained from server NSX-T
Response:
{ "id": "a8ee338b-681b-4cfa-a683-415da3f9d164", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}]}
Request:
{ "client": "gui json:4755", "id": "5911f299-2639-4acd-a8e1-b7a12af08c05", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "server_type": "nsx", "service_type": 0}, "target start": 1, "url": "\/connector\/update"}], "session": 33811}
Chkperm Response:
{ "id": "5911f299-2639-4acd-a8e1-b7a12af08c05", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/update"}], "session": 33811}
Response:
{ "id": "5911f299-2639-4acd-a8e1-b7a12af08c05", "result": [{ "data": { "taskid": 31}, "status": { "code": 0, "message": "OK"}, "url": "\/connector\/update"}]}
server(NSX-T) => get_nsx_groups_by_service: There is no service for this connector
server(NSX-T) => Failed to get NSX groups by service
server(NSX-T) => Server disconnect
reap child 4758 (255)
server(NSX-T) => Server disconnect
Request:
{ "client": "gui json:4795", "id": "cf11058d-b8f0-4f2d-9915-99d80a549b8e", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "if_all_user": 0, "objkey": "NSX-T", "server_type": "nsx", "type": "nsx"}, "target start": 1, "url": "\/connector\/get\/user"}], "session": 33811}
Chkperm Response:
{ "id": "cf11058d-b8f0-4f2d-9915-99d80a549b8e", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}], "session": 33811}
__get_user_list : no user info obtained from server NSX-T
Response:
{ "id": "cf11058d-b8f0-4f2d-9915-99d80a549b8e", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}]}
Request:
{ "client": "gui json:4793", "id": "1d46de3b-787c-4f69-8ff5-448919408c44", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "server_type": "nsx"}, "target start": 1, "url": "\/connector\/get\/adgrp"}], "session": 33811}
Chkperm Response:
{ "id": "1d46de3b-787c-4f69-8ff5-448919408c44", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}], "session": 33811}
__get_adgrp_list : no adgrp info obtained from server NSX-T
Response:
{ "id": "1d46de3b-787c-4f69-8ff5-448919408c44", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}]}
Request:
{ "client": "gui json:4797", "id": "e2525a77-4379-4f04-979b-f5383758b454", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "server_type": "nsx"}, "target start": 1, "url": "\/connector\/get\/adgrp"}], "session": 33811}
Chkperm Response:
{ "id": "e2525a77-4379-4f04-979b-f5383758b454", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}], "session": 33811}
__get_adgrp_list : no adgrp info obtained from server NSX-T
Response:
{ "id": "e2525a77-4379-4f04-979b-f5383758b454", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}]}
Request:
{ "client": "gui json:4799", "id": "b6c92a18-fcb0-44b4-968e-2a1d355694cb", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "if_all_user": 0, "objkey": "NSX-T", "server_type": "nsx", "type": "nsx"}, "target start": 1, "url": "\/connector\/get\/user"}], "session": 33811}
Chkperm Response:
{ "id": "b6c92a18-fcb0-44b4-968e-2a1d355694cb", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}], "session": 33811}
__get_user_list : no user info obtained from server NSX-T
Response:
{ "id": "b6c92a18-fcb0-44b4-968e-2a1d355694cb", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}]}
Request:
{ "client": "gui json:4809", "id": "933f8b70-620b-4ccb-8d38-23b927d68e8d", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "server_type": "nsx"}, "target start": 1, "url": "\/connector\/get\/adgrp"}], "session": 33811}
Chkperm Response:
{ "id": "933f8b70-620b-4ccb-8d38-23b927d68e8d", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}], "session": 33811}
__get_adgrp_list : no adgrp info obtained from server NSX-T
Response:
{ "id": "933f8b70-620b-4ccb-8d38-23b927d68e8d", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}]}
Request:
{ "client": "gui json:4811", "id": "db6528ac-7ca3-424f-bc44-455e57dea516", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "if_all_user": 0, "objkey": "NSX-T", "server_type": "nsx", "type": "nsx"}, "target start": 1, "url": "\/connector\/get\/user"}], "session": 33811}
Chkperm Response:
{ "id": "db6528ac-7ca3-424f-bc44-455e57dea516", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}], "session": 33811}
__get_user_list : no user info obtained from server NSX-T
Response:
{ "id": "db6528ac-7ca3-424f-bc44-455e57dea516", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}]}

lvaibhavtAuthor

New Member

Any update here .. thanks

Chris_ACP

Explorer

Hi,

we are facing the same issue. NSX-T connector is not working since 7.x.x. Even with a fresh FMG install 7.0.x and 7.2.x it is not working.

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