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boydd
New Member
November 27, 2024
Question

Forti EMS Clinet Hostname Change

  • November 27, 2024
  • 1 reply
  • 678 views

We are currently using FortiClient EMS (Endpoint Management Server) version 7.2.5, with clients running version 7.2.4. The clients are linked with the EMS, and the hostname (user) on one of the clients was recently changed. While the change is correctly reflected in the OS, the EMS still displays the information as it was when initially registered and does not update it.

We are managing around 50 devices, but even after searching the database, I couldn’t identify where the relevant information is stored.

Is there any solution to this issue?
We are not using an AD server and instead have configured each client PC to connect to the EMS using their IP addresses.

1 reply

sjoshi
Staff
Staff
November 27, 2024

Hi,

 

Can you try re registering the client and see if it helps

Thanks, Salon
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