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securitysupport
securitysupport
New Member
December 14, 2018
Question

Forti client VPN Backup and Restore

  • December 14, 2018
  • 1 reply
  • 6536 views
 

Dear Support, while restoring backup in forti client, password.field is showing blank. Kindly do the needful

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USING  VERSION :  6.0.3.0155

    1 reply

    ede_pfau
    SuperUser
    ede_pfau
    SuperUser
    December 14, 2018

    Just so that you will not wait forever for an answer from support:

    this is NOT the official Fortinet support site. This is the user self-help forum for Fortinet products. It's kept up by volunteering users or partners, and sometime a FTNT employee chirps in.

    So, if others have seen this problem and have a clue about it, they might post something here.

     

    If you want to get professional support, and have a valid support contract, open a ticket at support.fortinet.com .

    - - - -

    If I understand your post correctly, you expected to restore the VPN password as well as the configuration when restoring a FortiClient config.

    You can save a connection's password if you check the corresponding box when connecting.

    If that is the case, open the saved config file with a text editor. Search for "pass". If you see a non-empty, encrypted string then the password was indeed saved.

    If it is not restored anyway, it might be a bug in FC. Again, a good reason to open a support ticket to make FTNT aware of it.

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