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Vishnub92
Vishnub92
New Member
November 8, 2022
Question

Forti Client Free - SSL VPN Error

  • November 8, 2022
  • 3 replies
  • 6284 views

Hi , Thanking you in advance for any and all assistance . 

 

Most of my VPN end users (located in India) is experiencing dis-connectivity in VPN .VPN console shows connected .But none of the internal IPs or remote session for any server in the network is not working  . 

 

The log in all the client systems are having this error :

[2022-11-08 17:17:24.0208606] [5972:1828] [sslvpndaemon 517 debug] FortiSslvpn: _ReceiveMessage: (0000033C)
[2022-11-08 17:17:27.0815081] [5972:8952] [sslvpndaemon 517 debug] FortiSslvpn: Init:ConnectNamedPipe(): Wait(hEventOverLapped) OK.

[2022-11-08 17:17:27.0955038] [5972:8952] [sslvpndaemon 517 debug] FortiSslvpn: before ConnectNamedPipe

[2022-11-08 17:17:27.0955234] [5972:8952] [sslvpndaemon 517 debug] FortiSslvpn: Init:ConnectNamedPipe(): rc=0, err=997

[2022-11-08 17:17:27.0955789] [5972:6732] [sslvpndaemon 517 debug] FortiSslvpn: _ReceiveMessage: (00000358)
[2022-11-08 17:17:34.8448025] [5972:8952] [sslvpndaemon 517 debug] FortiSslvpn: Init:ConnectNamedPipe(): Wait(hEventOverLapped) OK.

[2022-11-08 17:17:34.8528578] [5972:8952] [sslvpndaemon 517 debug] FortiSslvpn: before ConnectNamedPipe

[2022-11-08 17:17:34.8528803] [5972:8952] [sslvpndaemon 517 debug] FortiSslvpn: Init:ConnectNamedPipe(): rc=0, err=997

[2022-11-08 17:17:34.8529508] [5972:8028] [sslvpndaemon 517 debug] FortiSslvpn: _ReceiveMessage: (0000037C)
[2022-11-08 17:18:52.2882799] [5972:8028] [sslvpndaemon 517 debug] FortiSslvpn: Broken pipe! Client is exited (3).

 

No recent changes were done recently and issue popped up 3 days back.

3 replies

abarushka
Staff
abarushka
Staff
November 10, 2022

Hello,

 

Could you please elaborate whether users are disconnected (SSL VPN) or they are connected (SSL VPN) but cannot access internal resources?

Vishnub92
Vishnub92Author
New Member
November 10, 2022

Dear ,

 

thanks for the reply . 

 

Users are connected as shown in Console . But if you ping an internal IP there seems to be request time out in between pings . 

Cannot connect to server also using internal IP . While checking the log , there was  

 

[2022-11-08 12:17:26.5435600] [12680:1588] [sslvpndaemon 520] FortiSslvpn: 1588: Did not find interface for local_gwy 0c86d40a
[2022-11-08 12:17:28.5653707] [12680:14772] [sslvpndaemon 517 debug] FortiSslvpn: SSL VPN Tunnel is Disconnected *********
[2022-11-08 12:17:30.7072353] [12680:14772] [sslvpndaemon 517 debug] FortiSslvpn: SSL VPN Tunnel is Disconnected *********
[2022-11-08 12:17:30.7073159] [12680:14772] [sslvpndaemon 517 debug] FortiSslvpn: Broken pipe! Client is exited (2) - Disconnect.
[2022-11-08 12:17:30.7085011] [12680:18612] [sslvpndaemon 517 debug] FortiSslvpn: Init:ConnectNamedPipe(): Wait(hEventOverLapped) OK.
[2022-11-08 12:17:30.7185318] [12680:18612] [sslvpndaemon 517 debug] FortiSslvpn: before ConnectNamedPipe
[2022-11-08 12:17:30.7185412] [12680:18612] [sslvpndaemon 517 debug] FortiSslvpn: Init:ConnectNamedPipe(): rc=0, err=997
[2022-11-08 12:17:30.7185940] [12680:17636] [sslvpndaemon 517 debug] FortiSslvpn: _ReceiveMessage: (00000678)
[2022-11-08 12:17:32.7111981] [12680:14772] [sslvpndaemon 517 debug] FortiSslvpn: SSL VPN Tunnel is Disconnected *********

 

Issue is primarily for the users from abroad and not internally (inside country). 

 

 

fabs-net
fabs-net
Explorer III
January 20, 2023

Hi Vishnub92,

 

do you got any news on this topic?

 

RachelGomez123
RachelGomez123
New Member
March 28, 2023

To troubleshoot getting no response from the SSL VPN URL: - Go to VPN -> SSL-VPN Settings. - Check the SSL VPN port assignment. - Check the restrict access setting to ensure the host connected from is allowed.

 

Regards,

Rachel Gomez

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