Skip to main content
ASKhalefa
ASKhalefa
New Member
December 7, 2023
Solved

ForiVoice : Auto Registration / Debugs

  • December 7, 2023
  • 6 replies
  • 2786 views

Hello Support Team..

Any idea how to deploy Auto-Registration for IP Phones with Extensions range ? ..

for example a phone ( which we don't know its type or MAC ) , and it is connected to the network , with proper DHCP / Option 66 or TFTP 150 ( cisco ) .. can this phone get a dummy extension 601 ? .. the next phone would get 602 .. etc 

 

 

As i tested , Cisco Phones ( Enterprise Firmware ) would register , but without Extension ..

 

Another inquiry .. 

how to show live Debug from the CLI ? .. i don't mean open trace and download .. 

i am asking about enabling debug on CLI and seeing the output on it ..  

for example : 

 debugging TFTP events or packets .. or SIP messages .. etc

 

Best answer by melshehaby

Hello ASKhalefa,

 

Thank you for contacting us.

 

Regarding Auto-Registration: Actually Fortivoice is working in different way and it doesn't have Auto-Registration, it has Auto Provisioning.

Once you configure the Auto Provisioning in FVE and configure your DHCP server with option 66 with the Provisioning link with Https or TFTP, the phones supposed to appear in Fortivoice under Phone System > Devices. And from there, you will see the phones MAC addresses and phones models, then you can select the phone and assign existed extension or create a new one.

For the third party phones, you will need third party license to able to configure them with Auto Provisioning.

For more information Auto Provisioning, please check the below link:

https://docs.fortinet.com/document/fortivoice-enterprise/7.0.1/fortivoice-phone-system-administration-guide/992202/configuring-advanced-phone-system-settings#system_3837743289_2144326

 

Regarding live debug in CLI, you can use the below:

diagnose debug enable

diagnose debug application <tftpd or cfgfone or other servers> 7

diagnose debug application <tftpd or cfgfone or other servers> display

 

Those commands will show you the debug of the application but if you want the communication with tftp or other service, it is better to use Traffic capture under Network page or sniffer command as below:

 

diag sniff packet any "host IP_Address and port PORT_Number" 6 0

 

Regards

Mohamed Elshehaby

EMEA ETAC

6 replies

Anthony_E
Staff
Anthony_E
Staff
December 11, 2023

Hello ASKhalefa,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

Best Regards
Anthony_E
Staff
Anthony_E
Staff
December 13, 2023

Hello,

 

We are still looking for someone to help you.

We will come back to you ASAP.


Regards,

Best Regards
Anthony_E
Staff
Anthony_E
Staff
December 18, 2023

Hello,

 

I found this document:

https://fortinetweb.s3.amazonaws.com/docs.fortinet.com/v2/attachments/ad1d1f9a-5a2b-11ed-96f0-fa163e15d75b/FortiVoice-Cloud-Deployment-Guide-June2-2023.pdf

 

Could you please have a look and tell if it is helping?

 

Regards,

Best Regards
ASKhalefa
ASKhalefaAuthor
New Member
December 18, 2023

i looked into the document , and i can't see it referencing "Auto Registration" process with Temp Extensions .. 
also , i can't find a reference for Live Debugs as well inside it ..

Anthony_E
Staff
Anthony_E
Staff
December 19, 2023

Hello,

 

Oh ok.

We will then continue to look for a solution.

 

Regards,

Best Regards
melshehaby
Staff
melshehabyAnswer
Staff
December 21, 2023

Hello ASKhalefa,

 

Thank you for contacting us.

 

Regarding Auto-Registration: Actually Fortivoice is working in different way and it doesn't have Auto-Registration, it has Auto Provisioning.

Once you configure the Auto Provisioning in FVE and configure your DHCP server with option 66 with the Provisioning link with Https or TFTP, the phones supposed to appear in Fortivoice under Phone System > Devices. And from there, you will see the phones MAC addresses and phones models, then you can select the phone and assign existed extension or create a new one.

For the third party phones, you will need third party license to able to configure them with Auto Provisioning.

For more information Auto Provisioning, please check the below link:

https://docs.fortinet.com/document/fortivoice-enterprise/7.0.1/fortivoice-phone-system-administration-guide/992202/configuring-advanced-phone-system-settings#system_3837743289_2144326

 

Regarding live debug in CLI, you can use the below:

diagnose debug enable

diagnose debug application <tftpd or cfgfone or other servers> 7

diagnose debug application <tftpd or cfgfone or other servers> display

 

Those commands will show you the debug of the application but if you want the communication with tftp or other service, it is better to use Traffic capture under Network page or sniffer command as below:

 

diag sniff packet any "host IP_Address and port PORT_Number" 6 0

 

Regards

Mohamed Elshehaby

EMEA ETAC

    Terms & ConditionsAccessibility statement