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AGU_HD
Explorer
July 16, 2024
Question

Fix for FortiClient VPN app being stuck at "Connecting"

  • July 16, 2024
  • 2 replies
  • 24843 views

This is a fix for your FortiClient VPN being stuck at "Connecting".

I was having this issue with multiple users and final found a fix.

 

Cause:

FortiClient is trying to start the FortiTray.exe in your c:\program files\Fortinet\ folder, but  it is missing a .dll file (mfc140u.dll). This is part of Visual Studio.

 

Fix:

Download and isntall this Visual Studio Redistributable: https://aka.ms/vs/17/release/vc_redist.x64.exe

 

After this your FortiClient VPN app should be working as normal (might require a restart) .

 

2 replies

pfournier
Explorer III
July 16, 2024

Thank you friend, this fixed the issue.

hermanverwey
Explorer
October 9, 2024

Thank You. This fixed my problem as well.