Firmware 7.2.8 issue - interface link automatically set down -

Forum|Forum|2 years ago
April 1, 2024
2 replies
3893 views

Good morning,
I have a Fortigate cluster (#100F), with firmware 7.2.7, when upgrading to version 7.2.8, the link of a physical interface, is automatically disabled and is shown as down.
Our LAN is 10.0.0.0.0/16 and the interface in question has the IP 192.168.201.102/30, which allows us to connect to another network through an ASA.
I did the downgrade, restoring the previous configuration and everything works fine again, so obviously this is due to some new feature...
Please, could you give me some idea of "where to start to untie the knot" (or in another words, to understand what it is due to)??
Thank you very much!

FortiGate

amrit

Staff & Editor

There is a known bug in FortiOS 7.2.8--> 925554--> On the Network > Interfaces page, hardware and software switches show VLAN interfaces as down instead of up. The actual status of the VLAN interface can be verified using the commandline : https://docs.fortinet.com/document/fortigate/7.2.8/fortios-release-notes/236526/known-issues

Check if you are hitting this issue, it will be fixed in the next release.
Note: this is only a cosmetic issue you can check the actual status of an interface from the commandline
config system interface
edit <interfacename>
show full | grep status
end
end
diag hardware device info nic <interface name>