Skip to main content
UQTR_Beaudet
New Member
September 25, 2024
Question

Firewall User Monitor Dashboard broken unsearchable

  • September 25, 2024
  • 4 replies
  • 1951 views

On our Fortigate 900g we cannot use the Firewall User Monitor Dashboard anymore. 

 

In 7.2.8/7.2.9 the top portion with the "stat circle" and search bar wasn't visible at all except once in a bluemoon if we rebooted the Fortigates and prayed. 

 

I upgraded to 7.4.5 yesterday hoping for a fix... the dashboard has changed and now introduces the filter option on the column header but they don't work like at all... 

 

This is pretty bad programming... 

4 replies

pkumari
Staff
Staff
September 25, 2024

Hi @UQTR_Beaudet ,

Your issue might be hitting a bug in v7.2.9 as I can see in the known issues, The below document is for your reference & the fix is available in v7.4.5.

 

https://docs.fortinet.com/document/fortigate/7.2.9/fortios-release-notes/236526/known-issues

 

989512

When the number of users in the Firewall User monitor exceeds 2000, the search bar, column filters, and graphs are no longer displayed due to results being lazily loaded.

 

Since you upgraded to v7.4.5 already, it should work. Please update if you are still facing the same issue or have any queries.

lars1
New Member
November 26, 2024

I also have the same problem. I also have 7.4.5

UQTR_Beaudet
New Member
September 25, 2024

Well it is updated to 7.4.5 and this is how it looks : 

 
 

firewalldashboard.png

 No search header visible and the filters work pretty badly. Cannot filter for part of a username even though it says "contains". 

 

firewalldashboard2.png

EnginTrk
Visitor III
March 25, 2025

I have the same problem with version 7.4.7.

UQTR_Beaudet
New Member
March 25, 2025

Support confirmed it as a known issue and the fix is coming in 7.4.8 supposedly out in april!