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asda
asda
Visitor III
October 25, 2023
Question

firewall policy error

  • October 25, 2023
  • 2 replies
  • 2316 views

10.25.png

why i get this error，when i us script,the policy can't be creat ,creat them one by one could be done,what do these error mean ,how to solve it ,my Version: FortiGate-1000C v5.4.10,build1220,180821 (GA)

2 replies

fricci_FTNT
Staff
fricci_FTNT
Staff
October 25, 2023

Hi @asda ,

 

FortiOS version 5.4.10 is quite old and not anymore supported (https://support.fortinet.com/Information/ProductLifeCycle.aspx > "Software"). End of Support date was 21-June-2020

.
The issue seems to match a known bug that has been resolved in more recent release (5.6 branch, that is also quite old). My advice is to upgrade to a more recent FortiOS version to resolve the problem.

 

Best regards,

    asda
    asdaAuthor
    Visitor III
    October 25, 2023

    Hi, can I ask about the specific content of this bug，and did this bug have any impact, or it only affect my script，thank you very much

    fricci_FTNT
    Staff
    fricci_FTNT
    Staff
    October 25, 2023

    Hi @asda ,

     

    I am unable to disclose any detail, the bug affects how the process cmdb commits config changes in this particular case so it may affect scripts similar to yours.
    You may try to put some "sleep" in-between each command in the script  to slow down the execution and see if that works but my advice would still be an upgrade.

    Regards,

      asda
      asdaAuthor
      Visitor III
      October 26, 2023

      i get it，but can you help me explain the content of this error report，please:folded_hands::folded_hands:I need to deal with my superiors🥲thank you

      cmd_commit_cmdb: cmf_query_commit(0x45daca0) error

      restore_pcontext:825 cmf_query_table_delete(0) error

      fricci_FTNT
      Staff
      fricci_FTNT
      Staff
      October 26, 2023

      Hi @asda,

      On this forum I am not allowed to disclose any further detail on that. If you need more details please raise a ticket with our support. Thank you for your understanding.

       

      Best regards,

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