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brijesh
brijesh
New Member
April 2, 2016
Question

firewall policy "create new" missing

  • April 2, 2016
  • 2 replies
  • 8101 views

Hi,

 

I am trying to create a firewall policy but when i go to Policy-> ipv4 on the right hand side there is nothing. No policies listed and i can't even see the "create new" button. The policies are there because if i ran the command "show firewall policy" it lists all the current rules defined. I am sure there must be a tick box i need to tick in order to get it displayed.

 

The unit is Fortigate 60D and firmware is 5.02

 

Can anyone help me with this.

 

Thanks

    2 replies

    ede_pfau
    SuperUser
    ede_pfau
    SuperUser
    April 2, 2016

    hi,

     

    I'd rather suspect a browser issue. Could you try different browsers - FF seems to run smoothly for me but you might try a different one.

    Second, are you running v5.0.2 or v5.2.x ? If 5.0.2, run and upgrade to 5.0.13 (latest). Could be a bug already fixed long ago.

    brijesh
    brijeshAuthor
    New Member
    April 2, 2016

    Thanks for your reply. I am running v5.2.1 and i have tried different browsers but same result. I think it could be a setting which i need to turn on or off

    ede_pfau
    SuperUser
    ede_pfau
    SuperUser
    April 2, 2016

    Strange. Are you using a restricted admin profile by chance (anything but "super-admin")?

    FWIW, v5.2.7 has been published couple of days ago.

    saybroseth
    saybroseth
    New Member
    April 5, 2016

    Did you update new firmware ?  as my experience  after updated new firmware i have issue with view the policy . so we need downgrade to previous version.

     

    ede_pfau
    SuperUser
    ede_pfau
    SuperUser
    April 5, 2016

    @saybroseth: ...which points to a conflict with JavaScript. FTNT recommends to clear the browser cache after an upgrade.

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