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sims
Explorer II
August 14, 2020
Question

file download slow

  • August 14, 2020
  • 1 reply
  • 6159 views

Hi,

My speedtest shows  50 Mbps bandwidth .But when downloading files  i am getting very low speed . 

To isolate the problem bypassed fortigate , then speed was  ok . 

Traffic shaping policy  is enabled on FG

How to troubleshoot . 

Thanks

 

 

    1 reply

    lobstercreed
    New Member
    August 14, 2020

    Disable traffic shaping policy on FG and test again.

    rwpatterson
    New Member
    August 14, 2020

    Check for fragmentation. MTU size.

    Dave_Hall
    New Member
    August 14, 2020

    Check for duplex/speed mismatch - both sides of the fgt connection (e.g. lan side -> fgt < wan). 

     

    e.g. From the CLI:  diag hardware deviceinfo nic <interface name>

     

    You are looking for any error counters that increase over time.

     

    Do keep in mind that depending on how the UTM features are applied to the traffic it will slow down the throughput somewhat.