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adastraaero
New Member
July 19, 2021
Question

FGT 60e + FoprtiAp problem with connecting Mobile devices

  • July 19, 2021
  • 1 reply
  • 4136 views

Hello every, here is my problem:

I have FGT 60E + FAP21d/FP221. Notebooks successfully coonects to WIFI and can browse internet, but a lot of mobile devices like iphones connects to wifi, but can't reach internet.

At FortiAP log filtered by client i saw this messages:

client-disconnected-by-wtp ============== Action client-disconnected-by-wtp Reason Disassociated because sending STA is leaving (or has left) BSS

 

I tryed this https://forum.fortinet.com/tm.aspx?m=142151 , but it didn't help.

 

 

1 reply

mle2802
Staff
Staff
September 14, 2023

Hi there,

Can you please run the following command when try to reach Internet from wifi device:

diag debug reset
diag debug flow filter addr X.X.X.X (client IP)
diag debug flow show ip en
diag debug flow show func en
diag debug console time ena
diag debug ena
diag debug flow trace start 999

Regards,
Minh