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RUtony
Visitor III
February 14, 2024
Solved

FG101f User cannot be added to User Groups

  • February 14, 2024
  • 8 replies
  • 2985 views

I have a 101f with 7.2.6. User cannot be added to user groups.

 

Under User and Authentication, User Definition

I select a user that is an LDAP user,

I select the User Group button and the list of available user groups pops up.  I select a group      from the list and when I save it I get an entry not found error.

 

if I do the opposite from the groups:

Under User and Authentication, User Groups

I select the same user group I was selecting above and edit.  there is no option to add users.  If I jump out to the CLI and manually try to add the user I get:

 

entry not found in datasource

value parse error before 'xxxxxx'
Command fail. Return code -3

 

The listed LDAP servers are connected successfully and can authenticate users through the FG interface under Under User and Authentication, LDAP Servers.

 

what did I miss?

Best answer by hbac

@RUtony,

 

Have you tried with different groups? You can create a new group for testing. 

 

Regards, 

8 replies

mle2802
Staff
Staff
February 14, 2024

Hi @RUtony,

In the second scenario, when click on the group, you don't see the option too add member or there is no desired users? Can you please upload the screenshot of what you are referring?

Regards,

RUtony
RUtonyAuthor
Visitor III
February 14, 2024
 

2024-02-14 08_19_20-FortiGate - fbh-mdf-fw13.jpg

AEK
SuperUser
SuperUser
February 14, 2024

In LDAP server configuration (User & Device > LDAP servers), which value did you set as "Common Name Identifier"?

By the way, in that section, click "Test user credentials" then test it with that user credentials.

AEK
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