FG100D - Can't find Forti AP

Forum|Forum|7 years ago
January 25, 2019
1 reply
11848 views

Hi,

I've a problem with my Fortigate FG100D, I try to explain:

On my FG100D i've 9 AP regullary conected and the are working very weel.

I've installed 2 new forti AP, but FG100D can't find them to authorize.

I've tried to insert manually the serial number but FG says me that isn't a valid serial number

the serial is FP221ETF18086404

what can i do to solve this problem???

regards

g

Forti serial.jpg

Toshi_Esumi

SuperUser

Go to CLI and run commands below:

xxx-fg1 # config wireless-controller wtp-profile xxx-fg1 (wtp-profile) # show | grep 221E <- be aware the case sensitivity edit "FAPU221EV-default" set type U221EV edit "FAPS221E-default" set type S221E edit "FAP221E-default" set type 221E

If you don't see anything above, your FortiOS is too old to support FAP-221E. You need to upgrade the 100D first. We're running 5.6.6 but 5.4 might support it as well.