Skip to main content
aagrafi
aagrafi
New Member
February 13, 2020
Question

FG disconnected from FMG after uploading new license file

  • February 13, 2020
  • 2 replies
  • 3833 views

Hello,

 

My FMG was running with demo license and has an FG added. Everything was working fine. I registered a valid FMG license and after I uploaded the new license file to the FMG, the FG appears to be disconnected from the FMG. It seems the FMG cannot establish a tunnel to the FG. Do you know why this happened and what can I do to bring the FG up again?

 

Thanks

    2 replies

    tsimeonov_FTNT
    Staff
    tsimeonov_FTNT
    Staff
    February 13, 2020

    with a new license the FMG will have a new SN. use: exec fgfm reclaim-dev-tunnel all to force the FMG with SN to take over the fortigates.

     

    Cheers

    aagrafi
    aagrafiAuthor
    New Member
    February 13, 2020

    I tried this command, but the FG still appears to be disconnected. Is there any cli to debug the mgmt tunnel?

     

    Thanks

    Terms & ConditionsAccessibility statement
    Thought Leadership Security Summit. Outpace New Threats with AI - enhanced defense. Tuesday, Septmeber 15, 8:30 AM - 2:30 PM PT. The Golf Club at Newcastle, WA.
    Fortinet Flag the Hack. Wednesday, August 26, 9:00 AM - 5:00 PM ET, COSM, Atlanta, GA.
    Virtual event | September 2026. SASE summit. The age of autonomous trust. Register here!