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Harish
New Member
June 18, 2021
Question

FG 60D Factory Reset also not Giving IP Address

  • June 18, 2021
  • 4 replies
  • 6787 views

Hi Folks,

 

I am facing issue with FG 60D (V6.0.12) , from Firewall client not able to receive IP address even though DHCP configured. Now we did firewall reset to factory settings and still client not able to receive any IP address. Help me out to resolve this issue.

 

Note : My both WAN1 and WAN2 ports are not working .

    4 replies

    sw2090
    SuperUser
    SuperUser
    June 18, 2021

    Factory default on a FGT usually is: internal (port) 1-n is one switch with 192.168.1.99/24 and DHCP Server on.

    WAN1/2 are role wan with dhcp client enabled but no dhcp server enabled.

    Also there is one policy 192.168.1.0/24 to the internet.

     

    Also you could connect to the serial console port and look at the interface config at cli:

     

    show system interface ? (Typing the "?" in the end will cause the cli to list all interfaces with ip config).

     

     

     

    Harish
    HarishAuthor
    New Member
    June 18, 2021

    Thanks for reply!!

     

    In my case WAN1 and WAN2 both ports are not working physically , I connected console using USB MGMT . Let me know in this case how i can configure further.

    sw2090
    SuperUser
    SuperUser
    June 21, 2021

    How do you determine that WAN1 and WAN2 are not working physically?

    You will only get an ip on port1-n as only the switch containing them per default has a dhcp server up and running.

    WAN1 and WAN2 will not give you an ip but will try to get themselves one via dhcp (except if you enable a dhcp server on them).

     

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