Skip to main content
New Member
July 18, 2026
Question

FCRemove.exe for FortiClient v7.4.5

  • July 18, 2026
  • 8 replies
  • 132 views

A couple days ago, I helped one of my clients with installing the FortiClient v7.4.5 on his computer using the FortiClientSetup_7.4.5_x64.exe file. But after the setup process was completed, we noticed that the domain name was not correct; it was showing the domain name of his current company that he works for instead of the domain name of his contractor’s company. So I tried to uninstall the program from Windows Control Panel → Programs and Features → Select FortiClient, but it did not let me uninstall the program. I tried clicking the Repair button, too, but it also did not work.

I tried browsing to https://support.fortinet.com -> Support -> Firmware Downloads -> Products, but I got the following message:
 

Sorry, you don't have any product covered by Fortinet support contract.

Please contact Fortinet partners to purchase Fortinet support contract or Fortinet customer service team at cs@fortinet.com.


And I asked my client if he knew who to contact to download the FortiClientTools zip file, and he told me that he did not.

Can you please attach the FCRemove.exe file for the FortiClient v7.4.5?

Thank you in advance.

8 replies

Visitor III
July 18, 2026

FCRemove.exe isn't something the community can share. If uninstall is blocked, the client likely has an EMS-managed or protected installation, so they'll need to contact their company's IT team or Fortinet partner for the official removal tool.

sjoshi
Staff
Staff
July 23, 2026

Hi ​@LDV1 

Do you have forticlient EMS register in the support portal?

 

Regards,

Salon Raj Joshi

Thanks, Salon
LDV1Author
New Member
July 24, 2026

No, I don’t see FortiClient EMS register in the support portal.

sjoshi
Staff
Staff
July 24, 2026

btw are you using EMS or it is a free version forticlient?

Thanks, Salon
Thought Leadership Security Summit. Outpace New Threats with AI - enhanced defense. Tuesday, Septmeber 15, 8:30 AM - 2:30 PM PT. The Golf Club at Newcastle, WA.
Fortinet Flag the Hack. Wednesday, August 26, 9:00 AM - 5:00 PM ET, COSM, Atlanta, GA.
Virtual event | September 2026. SASE summit. The age of autonomous trust. Register here!