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Jirka1
Explorer II
July 31, 2017
Question

FAZ200D 5.6.0 GA - report error

  • July 31, 2017
  • 2 replies
  • 3304 views

Hi guys,

yesterday I made an update to 5.6.0. Everything seemed ok. Today, when attempting to generate a log and then download it, a "Web Server Error 500" error occurred. I've also tried another Report or older Saved Reports and the same result. Does anyone have a similar experience? Thanks Jirka

    2 replies

    hzhao_FTNT
    Staff
    Staff
    July 31, 2017

    Hi Jirka,

     

    Could you please open a ticket and post the ticket number here?

     

    Thanks,

    hz 

    Jirka1
    Jirka1Author
    Explorer II
    August 1, 2017

    Hi hzhao ticket ID is 2299454.

     

    Thanks

     

    Jirka

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