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Daniyal007
Explorer
June 5, 2024
Question

FAZ VM Error While updating license

Hi there,

i am getting this Error when i update license of Forti analyzer.

FAZ Error.png

7 replies

smkml
Staff
Staff
June 5, 2024

Hi @Daniyal007 ,

 

This is most probably an issue related to your license for this SN, proceed to create a ticket with Customer Service to get an assistance. 

Daniyal007
Explorer
June 5, 2024

license SN is same

ede_pfau
SuperUser
SuperUser
June 5, 2024

Yep, as @smkml has stated, Customer Service will sort it out. What he meant is that license and SN are not connected correctly atm. CS is very friendly and helpful, and they have the power...

ede_pfau
SuperUser
SuperUser
June 5, 2024

@smkml 

Ah, so an unlicensed FAZ VM supports up to 5 devices?

Is there a link for 'demo' devices where the corresponding limits are detailed?

Daniyal007
Explorer
June 5, 2024

no i have old outdated license of forti analyzer when i update the new license it shows this error

 

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