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GhaidF
New Member
August 9, 2022
Question

FAZ can't login after upgrade

  • August 9, 2022
  • 2 replies
  • 1798 views
Dears,
 

I upgraded FortiAnalyzar from v.5.6.0 to v.6.2.9.

after the upgrade, I can't log in to the system even with my user, super user (GUI), or console.

 

please advice.

 

regards,

2 replies

Debbie_FTNT
Staff & Editor
Staff & Editor
August 10, 2022

Hey GhaidF,

there is no maintainer procedure in FortiAnalzyer as there is in FortiGate, but you do have a few options.

You can refer to this KB for an overview:
https://community.fortinet.com/t5/FortiAnalyzer/Troubleshooting-Tip-Restoring-FortiManager-or-FortiAnalyzer/ta-p/193264

I hope this helps!

terryyinplc
Visitor III
December 21, 2022

I have exact same issue! upgrade from 5.6 to 6.2.9 and tried everything but not able to login to the FAZ. Should be a but TAC wont help.

How did you fix it finally?